TELECARE COMPANION

VA Seal

The Veterans Health Administration (VHA) is the nation’s largest integrated health care system, providing care at over 1,200 health care facilities, serving 9 million enrolled Veterans each year. The TeleCare Companion Contract seeks to utilize technology solutions to improve patient safety and facilitate patient care by centralizing monitoring of patients who require continuous observation.

Contract Number – 3677621D0023
Period of Performance – 1 Base year with 4 option years (8/10/2021)
DUNS – 117238800
Cage Code – 8FB37

Contact:
Douglas Basile
Shore Systems Solutions (JV)
Member
dbasile@decisivepoint.net
732.245.4444

HOW REMOTE VIDEO MONITORING IMPROVES SAFETY AND REDUCES COST

Patient falls are among the leading causes of increased morbidity and mortality in hospitals and healthcare systems. In U.S. hospitals, patient falls are the highest reported adverse event with approximately 1 million patient falls occurring annually, responsible for 11,000 deaths and up to $50 billion in costs per year. In response, many facilities implemented the use of physical patient sitters, or Care Companions, as a fall prevention practice. However, evidence is low that sitters reduce falls. Furthermore, the burden mostly lies on hospitals to provide sitters on demand and in crucial safety situations, amidst a varying census. This can present patient triaging and staffing challenges for facilities to manage. Rising sitter costs, immediate safety demands, and lack of evidence reveal the need for a more comprehensive, consistent, ready, and available solution.

Remote video monitoring (RVM) emerged to increase visibility of patients in a 24/7 environment. Data shows that the right RVM solution can significantly reduce falls and sitter hours resulting in a substantial return on investment.

S3 CAPABILITIES

As an awardee on the OHI Telecare Companion IDIQ, S3 has partnered with CareView Communications to offer the next generation of patient care monitoring, safety, and security products. We accommodate and deliver a scalable RVM solution to align with each hospital’s unique environment and workflow. With an overall mission to decrease falls, reduce sitter costs, and cultivate a culture of safety, CareView’s impact reaches the bottom line with a decrease in patient falls up to 80% and reduction in sitter hours up to 65%.

• They are the only remote patient observation application on the market that features Virtual Bed Rails® and Virtual Chair Rails® which use advanced image analytics to allow a single technician to safely monitor up to 40 patients simultaneously, more than doubling the capacity of other leading solutions.
• Patented and predictive technology will detect if outward motion crosses the virtual rails and send technicians an audio and visual alert, reducing strain on monitor technicians, eliminating false alarms, improving response times, and increasing patient safety and care outcomes.
• Equipment supports centralized communications including 2-way audio, allowing for immediate verbal intervention with multiple languages, and pan-tilt-zoom for full room view.
• Offers three key components in the turnkey solution: fixed, portable and mobile cameras.

WHY USE THE TELECARE COMPANION IDIQ?

The Department of Veterans Affairs, Office of Health Informatics (OHI) TeleCare Companion Indefinite Delivery, Indefinite Quantity (IDIQ) Contract provides qualified turnkey remote patient observation systems on a task order basis to customers across the VHA. Specifically, this vehicle:
  • Was created to provide technology solutions to improve patient safety and facilitate patient care by centralizing monitoring of patients requiring continuous observation
  • Provides a robust patient monitoring solution which utilizes modalities designed to both minimize individual patient fall risk as well as assist in reducing overall patient fall rates
  • Is available to all VISNs and VAMCs across the Veterans Health Administration (VHA)
  • Offers comprehensive scope, which allows you to assess site conditions and install a qualified turnkey remote patient observation system
  • Provides help desk support, analytic reporting, clinical and technical staff training, and ongoing repair, replacement, and maintenance of equipment
  • Provides qualified systems that utilize two-way audio communication.
  • Allow for monitoring staff to alert patient care staff of an urgent situation, integrate with the EMR to provide documentation, include reporting capabilities, and meet the Health Insurance Portability and Accountability Act of 1996 (HIPAA) and other privacy and security regulations.